Cookie Policy
Last updated: January 2024
What Are Cookies?
Cookies are small text files that are stored on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.
How We Use Cookies
We use cookies for the following purposes:
Essential Cookies
These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt out of these cookies.
| Cookie Name | Purpose | Duration |
|---|---|---|
| session_id | Maintains your session state | Session |
| csrf_token | Security - prevents cross-site request forgery | Session |
Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website.
| Cookie Name | Purpose | Duration |
|---|---|---|
| _ga | Google Analytics - distinguishes users | 2 years |
| _ga_* | Google Analytics - maintains session state | 2 years |
Functionality Cookies
These cookies allow the website to remember choices you make and provide enhanced, more personalised features.
| Cookie Name | Purpose | Duration |
|---|---|---|
| chat_session | Remembers your chat assistant progress | 7 days |
| form_data | Saves form progress to prevent data loss | Session |
Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We do not control the use of these cookies. The third parties that set these cookies include:
- Google Analytics (analytics)
- Google Maps (embedded maps)
Managing Cookies
Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may worsen your overall user experience.
To manage cookies in common browsers:
Contact Us
If you have any questions about our use of cookies, please contact us:
- Email: [email protected]
- Phone: 01724 514365
Changes to This Policy
We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated revision date.